The Spa at Mohonk Mountain House is open from 8am – 8pm daily. The Fitness Center and Pool Facilities are open from 6am – 9pm daily.

We recommend that you schedule spa services and private instruction 2 – 3 weeks in advance in order to better secure a treatment time most convenient to you. Reservations are subject to availability and must be guaranteed by a credit card. To speak with one of our spa coordinators, please call (877) 877-2664. Within the Mountain House, please dial extension 2751 from any House phone. Spa and fitness rates are subject to change; please call to confirm our current rates.

Day Guests are welcome to book spa appointments and private instruction, subject to availability. Please note, the fitness center and indoor pool are reserved for overnight guests only. We invite day visitors to consider our special Day Spa Packages.

Please arrive at least 30 minutes prior to your service. Late arrival will, unfortunately, preclude receiving the full time for your treatment. In addition, arriving early to use the facilities such as the steam, sauna, and mineral pool will warm muscles and increase the effectiveness of massage treatments.

Please call 24 hours in advance if you need to change or cancel your appointment, otherwise you will be charged for the treatment. Appointments missed without the 24-hour cancellation notice will result in a 100% charge for reserved services.

To preserve our tranquil environment and guest privacy, please refrain from using electronic devices such as cell phones, cameras, e-readers, and iPads while in the spa and salon areas. We ask that these devices are turned off and secured in your locker during your spa visit.

We have inclusive service rates. We wish to advise you there is no need for you to offer gratuities.

Spa appointments are available for persons age 16 years and older. Please note that New York State law requires persons under 18 years of age to have a parent or adult guardian present during all massage and body treatments. Salon appointments specifically designed for clients 6 – 15 years are based on manicures and pedicures in the Salon only. Persons under the age of 16 are not allowed in the spa changing rooms, saunas, steam rooms, verandas, solarium, or mineral pool. The fitness level of the spa features a cardiovascular and strength-training center for those ages 16 and older. Persons under age 16 must have a parent or adult guardian present at all times while in the indoor heated swimming pool.

To enjoy the amenities of the spa wing, you are invited to bring your bathing suit. Complimentary use of our spa robes, sandals, and lockers is provided for all spa treatment guests. Please do not bring jewelry or other valuables to the spa. Unfortunately, we are not able to take responsibility for valuables that are lost or left at the spa. The spa and fitness facilities are alcohol- and smoke-free environments.

Our staff is trained in proper draping designed to ensure modesty and comfort throughout the service. However, if you are more comfortable, you may wear undergarments for your treatment. Disposable undergarments are also available upon request.

Whether for an anniversary, birthday, or holiday gift, a gift card from The Spa at Mohonk Mountain House is a wonderful way to say “congratulations,” “thank you,” or “thinking of you.” Gift cards may be purchased in the spa lobby, by calling (877) 877-2664, or online.

We always recommend that you consult your physician if you have questions regarding spa use and treatment considerations. Please avoid treatments using heat, warm stones, deep pressure and aromatherapy. Also, avoid the steam room, sauna, and heated mineral pool. Some treatments are not recommended in the first trimester. Please inform us when scheduling your appointment so we may assist you in selecting the appropriate treatment.

Our skin care and body care lines are by Éminence, an organic line from Hungary using herbs and fruits, and Naturopathica®, a natural line from New York State. These and our own private label products are available in the spa lobby. OM4 (Organic Male 4) used in the gentlemen’s treatments is also available for sale.

The Spa at Mohonk Mountain House has verandas, a solarium, and a mineral pool. These amenities are available only to guests ages 16 and older receiving spa and private wellness treatments. Overnight guests of Mohonk who choose not to have a service may purchase access to the spa, when available, for use of steam, sauna, verandas, and mineral pool, for $25 per person per day. Please note, bathing suits are required for use of the outdoor heated mineral pool.

For your convenience, we offer complimentary herbal or black teas to enjoy in the verandas or solarium before and after your spa services. Bringing personal food or drink into the spa is not permitted.

No. Please remember that the entire Spa wing and associated outdoor terraces, including the mineral pool area and green roof, along with the entire Mountain House, is a no smoking facility.

We always recommend that you consult with your physician if you have questions or concerns regarding spa use and treatment considerations. Please inform us of any medical or special needs such as high blood pressure, allergies, pregnancy, or any other special circumstances that may require our attention.

All of our massage therapists, aestheticians, cosmetologists, and nail technicians are well-qualified professionals, licensed in New York State. Mohonk professional massage and aesthetics staff receive advanced training to provide spa services to individuals experiencing cancer and mastectomy.