Spa Overview and FAQ| Mohonk Mountain House

Spa Overview & Frequently Asked Questions

The Spa at Mohonk Mountain House includes 16 treatment rooms, relaxation verandas, a solarium, outdoor heated mineral pool, and both men’s and women’s changing rooms, each complete with a eucalyptus steam room and dry rock sauna. Our comprehensive fitness center featuring Precor® strength, cardio equipment, and free weights is available to overnight guests of the Mountain House.

Overnight guests who do not have a spa treatment may purchase access to the spa amenities (verandas, sauna, steam room, mineral pool) for $25 per person, per day. Based on availability.

Book Your Spa Experience

Our spa team is here to help you plan your perfect trip to Mohonk Mountain House. Call us at (877) 877-2664 or email us at spa@mohonk.com.

Guests must be at least 16 years of age to use fitness center facilities and the spa amenities.

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Verandas and Solarium

Before or after your treatment, take time to enjoy our inviting verandas and solarium. Two glass-enclosed verandas connect to a solarium complete with a stone fireplace, reading rack, and complimentary tea bar. Pull up a chair and relax by the fireplace, or take in an inspiring view of the mountainside.

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Spa Amenities

Rejuvenate in our eucalyptus steam room, dry rock sauna, and outdoor heated mineral pool.

Open year-round, our outdoor heated mineral pool features imported Dead Sea salts infused into the water and heated to one hundred degrees. Please note, bathing suits are required in the mineral pool.

Mohonk Indoor Heated Swimming Pool

Indoor Heated Pool

Our 60-foot-long indoor heated pool, featuring underwater music, is for overnight guests only. Guests under age 16 must have a parent or adult guardian present at all times while in the indoor heated swimming pool. A lift for guests who may need pool entry assistance is located on deck as well.

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Changing Rooms

When you arrive for your treatment, you will have access to a private locker for your belongings and complimentary use of a spa robe and sandals.

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Organic Products

Our skin care and body care lines are by Éminence, an organic line from Hungary using herbs and fruits, and Naturopathica®, a natural line from New York State. All-natural Aveda products are featured in our Salon treatments. OM4 (Organic Male 4) products are used in gentlemen’s treatments.

These and our own private label products are available in the spa lobby.

Frequently Asked Questions

What are your hours?

The Spa at Mohonk Mountain House is open from 8am – 8pm daily. The Fitness Center and Pool Facilities are open from 6am – 9pm daily.

Do I need to make an appointment at the spa?

We recommend that you schedule spa services and private instruction 2 – 3 weeks in advance in order to better secure a treatment time most convenient to you. Reservations are subject to availability and must be guaranteed by a credit card. To speak with one of our spa coordinators, please call (877) 877-2664. Within the Mountain House, please dial extension 2751 from any House phone. Spa and fitness rates are subject to change; please call to confirm our current rates.

I am not an overnight guest. Can I still use the spa?

Day Guests are welcome to book spa appointments and private instruction, subject to availability. Please note, the fitness center and indoor pool are reserved for overnight guests only. We invite day visitors to consider our special Day Spa Packages.

Should I arrive early for my spa appointment?

Please arrive at least 30 minutes prior to your service. Late arrival will, unfortunately, preclude receiving the full time for your treatment. In addition, arriving early to use the facilities such as the steam, sauna, and mineral pool will warm muscles and increase the effectiveness of massage treatments.

What if I need to cancel my spa appointment?

Please call 24 hours in advance if you need to change or cancel your appointment, otherwise you will be charged for the treatment. Appointments missed without the 24-hour cancellation notice will result in a 100% charge for reserved services.

What is your cell phone/electronics policy?

To preserve our tranquil environment and guest privacy, please refrain from using electronic devices such as cell phones, cameras, e-readers, and iPads while in the spa and salon areas. We ask that these devices are turned off and secured in your locker during your spa visit.

Do I need to tip my service provider?

We have inclusive service rates. We wish to advise you there is no need for you to offer gratuities.

Can I book a spa appointment for my child?

Spa appointments are available for persons age 16 years and older. Please note that New York State law requires persons under 18 years of age to have a parent or adult guardian present during all massage and body treatments. Salon appointments specifically designed for clients 6 – 15 years are based on manicures and pedicures in the Salon only. Persons under the age of 16 are not allowed in the spa changing rooms, saunas, steam rooms, verandas, solarium, or mineral pool. The fitness level of the spa features a cardiovascular and strength-training center for those ages 16 and older. Persons under age 16 must have a parent or adult guardian present at all times while in the indoor heated swimming pool.

What should I bring to my spa appointment?

To enjoy the amenities of the spa wing, you are invited to bring your bathing suit. Complimentary use of our spa robes, sandals, and lockers is provided for all spa treatment guests. Please do not bring jewelry or other valuables to the spa. Unfortunately, we are not able to take responsibility for valuables that are lost or left at the spa. The spa and fitness facilities are alcohol- and smoke-free environments.

What should I wear during a spa treatment?

Our staff is trained in proper draping designed to ensure modesty and comfort throughout the service. However, if you are more comfortable, you may wear undergarments for your treatment. Disposable undergarments are also available upon request.

How can I purchase a spa gift card?

Whether for an anniversary, birthday, or holiday gift, a gift card from The Spa at Mohonk Mountain House is a wonderful way to say “congratulations,” “thank you,” or “thinking of you.” Gift cards may be purchased in the spa lobby, by calling (877) 877-2664, or online.

I am pregnant. Can I still book an appointment?

We always recommend that you consult your physician if you have questions regarding spa use and treatment considerations. Please avoid treatments using heat, warm stones, deep pressure and aromatherapy. Also, avoid the steam room, sauna, and heated mineral pool. Some treatments are not recommended in the first trimester. Please inform us when scheduling your appointment so we may assist you in selecting the appropriate treatment.

Are the products you use available for purchase?

Our skin care and body care lines are by Éminence, an organic line from Hungary using herbs and fruits, and Naturopathica®, a natural line from New York State. These and our own private label products are available in the spa lobby. OM4 (Organic Male 4) used in the gentlemen’s treatments is also available for sale.

What else is available during my visit?

The Spa at Mohonk Mountain House has verandas, a solarium, and a mineral pool. These amenities are available only to guests ages 16 and older receiving spa and private wellness treatments. Overnight guests of Mohonk who choose not to have a service may purchase access to the spa, when available, for use of steam, sauna, verandas, and mineral pool, for $25 per person per day. Please note, bathing suits are required for use of the outdoor heated mineral pool.

Are food and drinks available?

For your convenience, we offer complimentary herbal or black teas to enjoy in the verandas or solarium before and after your spa services. Bringing personal food or drink into the spa is not permitted.

Is there a smoking area?

No. Please remember that the entire Spa wing and associated outdoor terraces, including the mineral pool area and green roof, along with the entire Mountain House, is a no smoking facility.

I have a medical condition. Can I still book a treatment?

We always recommend that you consult with your physician if you have questions or concerns regarding spa use and treatment considerations. Please inform us of any medical or special needs such as high blood pressure, allergies, pregnancy, or any other special circumstances that may require our attention.

Is your staff licensed?

All of our massage therapists, aestheticians, cosmetologists, and nail technicians are well-qualified professionals, licensed in New York State. Mohonk professional massage and aesthetics staff receive advanced training to provide spa services to individuals experiencing cancer and mastectomy.

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